Reference

Terms and Conditions for Your w40 Account

These terms govern every interaction you have with w40 — from opening your account and making deposits via UPI or Paytm, to accessing our lobby and requesting withdrawals.

UPI & Paytm CoveredIndia Region ApplicableAccount Holder RightsPhonePe Transactions IncludedWithdrawal Rules Defined

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What These Terms Cover and Where They Apply

w40 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account on w40 and using any part of our platform — whether that is the live casino section, slot rooms featuring titles like Crash X or Fishing War, or the sportsbook — you agree to be bound by these terms in full. These

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terms apply to all transactions processed through UPI, Paytm, PhonePe, and Google Pay where those rails are available to you. Access to w40 is conditional on local law in your region; if local regulations in your state or territory restrict online gaming, you are not permitted
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to hold an active account. We reserve the right to update these terms at any time, and we will notify you via your registered email address before material changes take effect. Continued use of the platform after notification constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

HOW WE HANDLE POLICY

Data, Security and Account Management Under These Terms

We handle your account data with specific, auditable practices — not vague promises. Below is what you can expect from w40 regarding data retention, cookies, security and your right to request changes.

Data Retention

We retain your account data — including transaction history for UPI, Paytm, and PhonePe deposits — for as long as your account is active and for the period required by applicable law thereafter.

Cookie Policy

We use session and persistent cookies to maintain your login state and record your lobby preferences. You can manage cookie permissions through your browser settings at any time without losing your account.

Account Security

Your account is protected by encrypted login credentials. We do not store raw passwords. If you suspect unauthorised access, contact live chat immediately and we will freeze the account within minutes.

Who Holds Your Data

w40 is the data controller for all personal information you submit during account creation and verification. We do not sell your data to third parties for marketing purposes.

Requesting Changes

You may request correction or deletion of personal data by writing to our support email with your account ID. We process such requests within seven working days and confirm completion in writing.

Dispute Resolution

If you believe a term has been applied incorrectly to your account — including a payment reversal or access restriction — raise a formal dispute via email. We will respond with a written decision within 48 hours.

Frequently Asked Questions About These Terms

These questions cover what account holders in India ask most often about their rights, their data, and how these terms apply to everyday account actions like depositing via Paytm or requesting a withdrawal.

These terms apply to every account holder who opens an account on w40, regardless of which device they use or which payment method — UPI, Paytm, or PhonePe — they choose to deposit with, where local law permits.

No. We are required to notify you by email before any material change takes effect. Your continued use of the platform after that notification window closes is treated as your acceptance of the updated terms.

If a regulatory change in your state or territory makes account access impermissible, we will suspend your account and return any confirmed wallet balance to the payment method you last used, subject to verification.

We retain your personal data and your full transaction record — including all UPI and PhonePe movements — for the duration your account is active plus any additional period required by applicable law in your jurisdiction.

Email our support team with your account ID and specify the data you want corrected or deleted. We will process the request within seven working days and send a written confirmation once the action is complete.

Acceptance of these terms means you authorise w40 to verify your identity before processing any withdrawal. Verification typically involves confirming the payment method — Paytm, UPI, or PhonePe — you registered on the account.

Send a written dispute to our support email, include your account ID, the date of the decision, and the clause you believe was misapplied. We commit to a written decision within 48 hours of receiving your dispute.

Terms and Conditions for Your w40 Account

How to Reach Us About These Terms

Data, Security and Account Management Under These Terms

Data Retention

Cookie Policy

Account Security

Who Holds Your Data

Requesting Changes

Dispute Resolution

Frequently Asked Questions About These Terms

01 Who do these terms and conditions apply to?

02 Can w40 change these terms without telling me?

03 What happens to my account if local law changes in my region?

04 How long does w40 keep my personal and transaction data?

05 How do I request that my personal data be corrected or removed?

06 What does agreeing to these terms mean for my withdrawals?

07 How do I formally dispute a decision made under these terms?

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